Frequently Asked Questions

FAQ — WEDGES

Why are there so many sizes?

Different sizes meet different needs. Our Bariatric is for patients weighing up to 500 lbs. Our longer wedges are used for off-loading and body alignment. Our shorter wedges are used for standard off-loading.

What's the difference between heat sealed and sewn wedges?

From a practical viewpoint, the efficacy of both types of wedges is the same. Both perform extremely well. Each has the same foam core for different weight requests. We have had sewn wedges to last up to eight years and we expect our heat sealed wedges to perform as well.

We had a customer request to provide a heat sealed group of wedges. The infection control nurses had decided that a “completely intact surface” which “let nothing in and nothing out” was desirable.

We upgraded the nylon and vinyl in order to obtain the requested heat seal.

Here is a side by side comparison:

Sewn
Needle holes
Non-wicking thread
Non-stretch nylon
Low slip vinyl bottom
Fluid resistant
Heat Sealed
No needle holes
No thread
Stretch Nylon
Super Grip vinyl bottom
Fluid resistant

Both of these maintain our mission of optimal off-loading and quality products.

How do you clean the wedges or the other covered positioners?

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.
  • Latex Information
  • Our Positioners are latex free.

FAQ — ENZYMATIC RAIN ODOR ELIMINATOR

How can one product be used for so many different odor problems in so many different situations?

Enzymatic Rain is a naturally formulated product designed to safely eliminate any external ORGANIC odor from any organic source.

Can Enzymatic Rain be used on skin?

Yes, Enzymatic Rain can be used to clean the skin from incontinence problems, odorous exudate from smelly wounds or any other organic odor on the skin.

Can I really get organic odors out of fabric and vinyl upholstery?

Yes, Enzymatic Rain will stop organic odors in upholstery. Several applications may be needed, depending on the severity of the problem. Please color test before using.

Is Enzymatic Rain safe for cleaning my stoma and surrounding skin?

Yes, Enzymatic Rain is safe for cleaning a stoma and surrounding skin. You may also find that you will get a better seal with your wafer.

How much Enzymatic Rain do I use to deodorize my pouch?

The amount needed depends on your diet, medications, and so forth. Generally, we suggest that you saturate one or two cotton balls with Enzymatic Rain and drop them in the bag. You may also pour or spray Enzymatic Rain into your pouch according to your needs. In addition, you will find that Enzymatic Rain will enhance the emulsification of pouch contents for easier emptying.

Is it true that Enzymatic Rain can stop cancer odor and necrotic wound odor?

Yes, Enzymatic Rain may be sprayed directly into any odorous wound to stop odor.

FAQ — Rainfresh Odor Eliminator

Is Rainfresh an air freshener?

Rainfresh is an odor eliminator. Air fresheners usually just add another scent to an already “smelly” situation, but Rainfresh truly “eliminates” the odor. Rainfresh leaves a clean, fresh fragrance in place of the odor and disappears in about five minutes.

Why Do You Say To Only Spray Rainfresh Once For Most Airborne Biological Odors?

Part of the Value of Rainfresh is that it is concentrated. By using a little, instead of a lot, you save money and eliminate of the odor. So, spray once. Wait, spray again if necessary.

Where Can I Purchase It?

We have several outlets, please contact us for the one nearest you.

FAQ — Citra-Eze Adhesive Remover

How does it work?

To remove tape, film dressings, hydrocolloids, ostomy wafers, and other adhesives, it is best to start a small corner or spot by gently pulling away from the skin and then spray Citra-Eze on the skin where it meets the tape. Wait four seconds and then slowly work Citra-Eze into the skin/tape connection with your gloved finger. A slow, gentle motion towards the tape will allow Citra-Eze to break the bond between the tape and skin.

FAQ — TOUGH GUY FOOT FLOATERS

Is there any latex in this product?

Foot floaters are latex free.

Does fluid soak through the cover?

The cover is resistant to fluids.

How long should a Foot Floater last?

If properly maintained, a Foot Floater should last for 18 months or longer, a tremendous Value. Some have lasted for 14 years.

Does one size fit all patients?

Different patients have different needs. We have three designs to off-load heels depending on the patient’s situation.

How do you clean the cover?

Cleaning Instructions

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.

Is this product fire retardant?

Think Medical, Inc. uses polyurethane foam.  This foam meets the standard for all medical products containing polyurethane foam which is stated in California Bulletin #117.

The cover is blue nylon. This material meets the industry standards for hospital and nursing home use, specifically NFPA 701, plus it is certified to meet anti-microbial, water-proofing, and breathability standards. The cover may be cleaned with a mild soap or disinfectant.

Is this product anti-microbial?

An anti-microbial is in both the polyurethane foam and the blue nylon cover. The anti-microbial activity is designed to last through-out the effective life of the product.

FAQ — Folding Knee & Ankle Pad

How do you use it?

The Folding Knee & Ankle Pad is designed to help prevent pressure injury on knees and ankles by placing as follows:

Folded, placed in a pillowcase, and positioned between the knees of a patient lying on their side. This keeps boney prominences cushioned from pressure and lessens friction.

Unfolded length wise, placed in a pillowcase and positioned from the foot up past the knee. Again, this cushions knees and ankles.

For just the ankles, place one foot on one side of the pad, fold it over and place the other foot on top of the pad. This will cushion both ankles and lessen friction.

How is it cleaned?

Cleaning Instructions

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.

FAQ — J Rail Seizure Pads

Are these pads reusable?

Yes, if cared for properly, these will last for years.

Why are there two sizes?

The long one goes with the long side rail and the short one with the short side rail.

Where do they hang?

On the inside of the rails.

How is it cleaned?

Cleaning Instructions

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.

FAQ — Teste-Reste

What is the correct way to position the TR?

The TR is placed length wise, curve up with one end at the perineum, the scrotum on top of the curve and the other end pointing towards the bottom of the bed.

Does the bag stay on the TR?

Yes, the bag is a moisture vapor permeable material that protects the TR from urine and fecal matter. We suggest that a smooth wash cloth or similar material be placed between the scrotum and the TR.

Can the TR be used more than once?

The TR is a single patient use item.

Can a TR support an extremely large scrotum?

A TR will support up to a cantaloupe size. For anything larger, two TRs can be used side by side.

FAQ — Perineal Wedge

Why is this wedge made with a “U” shaped opening?

The Perineal Wedge was originally designed for use in the Emergency Room for GYN examinations. A woman lying on a gurney/bed would be on her back, place her feet on the bed and push up. The Perineal Wedge is placed under her and positions her anatomy for easier GYN examination. (A pad or “chuck” is placed on the wedge before being positioned.)

How is it cleaned?

Cleaning Instructions

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.

FAQ — Sleep Center Wedges

What is the difference in these wedges and your other ones?

These were designed to be used in Sleep Centers for comfort and appropriate positioning. The primary differences are size related. When undergoing a sleep study, the primary position is for a patient to be in the supine position (on their back). These Sleep Center Wedges are a little deeper and wider than our pressure injury prevention wedges for support, comfort and incline.

How is it cleaned?

Cleaning Instructions

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.

FAQ — Passive Leg Raise Pillow (Wedge)

What is this?

Often, patients need a fluid optimization test. This test measures blood flow in the body. Several positions are used for measuring blood flow. One of those positions is the patient legs held at a 45 degree angle for several minutes. This can be difficult to achieve. Our PLR Pillow will hold both legs evenly at the 45 degree angle for as long as necessary.

Is it heavy?

It weighs 7 pounds. This product is 31 inches wide, 24 inches tall and 27 inches deep. A storage/carry bag is available.

Note: There is nothing to inflate, this is a foam product.

How is it cleaned?

Cleaning Instructions

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.

FAQ — Multi-Purpose Positioning Roll

What is this?

This covered foam roll is 18 inches long and 6 inches in diameter. It is used as an aid in positioning patients. Each patient uses as they need.

How is it cleaned?

Cleaning Instructions

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.

FAQ — Popliteal Positioner

What is this?

The Popliteal Positioner is used to simplify access for a Popliteal Nerve block. Position the patient’s leg to give the best access and proceed appropriately.

Another use of the Popliteal Positioner is to help with wound dressing changes to a foot or lower leg. Place the foot/leg in the positioner for best access to the wound.

How is it cleaned?

Cleaning Instructions

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.

FAQ — Comfort Cushion

Exactly what is this?

The Comfort Cushion can be used in office chairs and in wheelchairs for comfort and support. It is a combination of a firm support foam and a gel foam covered in a 4 way stretch nylon and has a low slip vinyl bottom. It feels good!

What size is it?

18x16x2

How is it cleaned?

Cleaning Instructions

  • Wipe soil and stains with warm water and neutral soap.
  • A bleach solution no stronger than 10% may be used for cleaning.
  • Rinse with clean water cloth.
  • Do not use harsh solvents or cleaners.
  • Healthcare industry wipes such as Super Sani-Cloth Germicidal Wipes or Cavi-Wipes may also be used for cleaning and disinfecting.
  • Dilute disinfectants as specified by the manufacturer and rinse with clean water cloth.

FAQ — GENERAL QUESTIONS

Do your products contain latex?

Our positioners are latex free.

Are your products fire retardant?

Think Medical, Inc. uses polyurethane foam.  This foam meets the standard for all medical products containing polyurethane foam which is stated in California Bulletin #117.

The cover is blue nylon. This material meets the industry standards for hospital and nursing home use, specifically NFPA 701, plus it is certified to meet anti-microbial, water-proofing, and breathability standards. The cover may be cleaned with a mild soap or disinfectant.

Are your products anti-microbial?

An anti-microbial is in both the polyurethane foam and the blue nylon cover.  The anti-microbial activity is designed to last through-out the effective life of the product.

Request More Information


We have over forty years of combined experience in nursing, product development and sales. Contact us today with any questions on existing products or for your custom made needs.

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919-782-2485
1-800-849-8446

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Think Medical, Inc.
3901 Yew Circle
Raleigh, NC 27612


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